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Same Day Appointments

 

Please note you can NO longer call at 2pm for an afternoon same day appointment.

 

As part of an on-going review of our appointment system and in order to improve patient access we will be changing the way you can book appointments. From Monday 18th March 2013 patients will be asked to ring at 8am where all appointments for that day will be allocated. Please note afternoon same day appointments will no longer be released at 2pm.

 

As we have a team of Doctors and Nurse Practitioners you will be asked the reason for your visit for Reception to allocate the most appropriate appointment. The Practice is keen to ensure that patients are able to consult the most suitable clinician. There has been a public perception that nurses are second best. Research shows that nurses can deal effectively with minor illness and appropriately refer to the doctors if needed.

 

If you need to book ahead or get results please telephone after 10am. For prescription queries please telephone after 11.00am. We will be unable to deal with the request before then.

 

If you are unable to get an appointment, the receptionist will make a note of your call and the duty doctor will call you back during the course of the day. They will either give you advice over the telephone or invite you to come to the surgery to be seen.

 

Same day appointments are for urgent medical problems and NOT for repeat prescriptions, sick notes or routine referrals.


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