NHS App
Try the NHS App. If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to get health advice, order repeat prescriptions, manage your hospital referrals, view your GP health record and more. If you already use Patient Access you can continue to use it but you can use the NHS App as well. For more information go to www.nhs.uk/nhsapp.
What the NHS App does
- get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.
- order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.
- book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments.
- check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you.
- register your organ donation decision – choose to donate some or all of your organs and check your registered decision.
- find out how the NHS uses your data – choose if data from your health records is shared for research and planning.
- view parts of your GP record – including information about medication, allergies, vaccinations, previous illnesses and test results.
If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
Get the app
Non-urgent advice: Having Problems?
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
Online Consultation: AccuRx
Non-urgent advice: Patient notice
With patient safety in mind, we will temporarily be suspending the service at various times on a daily basis once we have reached our capacity.
We are not open Saturday or Sunday or on Bank Holidays). Online inquiry forms are the best way to book appointments and are available on working days from 7:00 am until capacity. These are triaged by a doctor and clinically urgent queries are prioritised. If you are unable to complete the e-consult form online, our reception team can assist you. We kindly request that this is reserved for patients who are vulnerable, have language barriers or are elderly.
When you have an urgent problem after the triage system is closed which cannot wait until the next working, please contact our reception team on 020 8445 7587. If there are no available appointments on the day, our reception will direct you to an appropriate alternate service. Please do not email the Practice for appointments.
If you need more urgent help, other options for support include visiting NHS 111 online, calling 111 or visiting the local walk-in centre. In an emergency please attend A&E or call 999.
Please do not email the Practice for appointments. If there are no available appointments on the day, our reception may direct you to an appropriate alternate service. If you need more urgent help, other options for support include visiting NHS 111 online, calling 111 or visiting the local walk-in centre. In an emergency please attend A&E or call 999.
If you are unable to complete the e-consult form online, our reception team can assist you. We kindly request that this is reserved for patients who are vulnerable, have language barriers or are elderly.
If your problem is urgent and cannot wait until the next working day when the triage system reopens, please contact our reception team on 020 8445 7587.